SHIPPING & RETURNS
All orders are shipped via Canada Post or UPS. If you live outside of Canada, your national postal service will complete the delivery (ie orders to the United States will be delivered by USPS). All orders in Canada and USA ship with tracking. International customers have the option of choosing a non tracked option.
RETURN & EXCHANGE POLICY
JW Knife & Tool is a small, one man operation. If you have any issues with your order please reach out to me and I will do my best to make it right. That being said, please read through the entire product description and ask me any questions before purchasing to make sure you're getting what you want.